Visiting the Golden Artist Colors Factory.

Hi everyone!  I just got back to Pasadena from a visit to the Golden Artist Colors Factory in upstate New York!  WOW!  If you ever find yourself near Syracuse, it's worth the extra 1 1/2 hour drive to have the opportunity to visit this amazing place first hand.  I've worked exclusively with Golden Artist Colors as a Working Artist for the past three years.  Prior to then I was a solid devotee of their products.  I can now assure you that their commitment to quality and service is without comparison.  I understand so much more now about what it takes to get those bottle and tubes and tubs out to the stores and into our hands.   Buy with confidence that this is a company that will stand behind their products.  I asked the CEO, Mark Golden, what was the company's policy about returning products that don't see "quite right" to a consumer when they open them.  He said they wanted to know when products weren't "right"  so they could trace back the batch and run tests on it to determine where there might be a problem.  Often the problem could be that someone opened the bottle in the store and that the contents were exposed to air causing them to shrink or dry out.  But if the product is indeed "failing" they WANT to know.  They actually keep samples of every batch of every product in storage for just that reason. 
More than 20 years worth!

Golden prides itself in being an "artist driven" company.  That means a lot of their products have been developed because artists, like you and me, have asked questions that provoked them to explore an answer that ultimately led to the developement of a product to respond to the question...Did you follow that?  In other words, someone asked a question, someone actually listened, and someone made something to address the question. 

There are two exciting new product lines this year...Digital Grounds and "OPEN" acrylics.  These two lines are pretty incredible.  You need to log  onto Golden Artist Colors, Inc. and check them out.  Anyway I've got work to do and I need to be thinking about what color is next...shall we say YELLOWS!  See you soon.
 

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  • 7/3/2008 6:49 AM Vicki wrote:
    Hi Chris,
    Thanks for starting up your blog again! You have taught me so much about art and I can't thank you enough. Your blog is now becoming great mini-classes. Wish I could be at Summer CHA to take your classes but I will settle for you next classes at Stamping Details. Thanks again, Vicki Larmour
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